Skip to content
Discuss your first workflow

One business.
One Twin.
Any AI.

Your Twin connects the records spread across your systems. Ask who owes what, prepare the weekly review and check the sources behind each answer.

Your Twin · From records to useful work

Connect the systems you useKeep your original records in the systems you use
Accounting · payments
Xero
SunSystems
Stripe
GoCardless
Documents · files
Microsoft 365
SharePoint
Google Drive
Knowledge · CRM
Google Docs
Google Sheets
Notion
HubSpot
Email · calendar
Gmail
Calendar
Outlook
Chat · meetings
Slack
Teams
Granola
Engineering · data
GitHub
Linear
Postgres
MySQL
SQL Server
Other connections agreed for your first workflow

Mercury Labs has delivered for

  • HM Government logo
  • Department for Education logo
  • Department for Work and Pensions logo
  • IfATE logo
  • HVM Catapult logo
  • MTC logo
  • Harrison Parrott logo
  • PrimaryBid logo
  • Augmentive logo
  • Forestreet logo
  • LVF Creative Studio logo

Client work by Mercury Labs, the team behind your Twin.

Spend less time assembling the picture.

Your Twin connects the pieces across the systems you already use.

  1. 01Scattered sources

    Understanding the work should not mean chasing updates and rebuilding spreadsheets.

  2. 02Follow Northstar

    Northstar’s invoice, project and latest conversation belong to the same relationship. Follow them together.

  3. 03A shared understanding

    Your Twin links the same customer across systems and connects their invoices, projects and commitments. The sources stay available to inspect.

  4. Twin chatShared context

    Where are we with Northstar?

    The website is delivered. The £8,400 invoice is overdue, and the client expects to pay Friday.

    Retrieved with

    Ask anything about this task…

    One Twin. Your tools. The same business knowledge.Example interfaces · External tools connect with your permission

    04A useful answer

    Ask the same question in Twin chat, ChatGPT, Claude, Gemini or Copilot, or from your own code through the CLI, SDK and API. Each uses the same connected records and definitions from your Twin. In Microsoft 365 Copilot and Teams, your Twin appears as an agent your team can ask.

Your Twin finds the match. You make the call.

When records in two systems look like the same customer, your Twin brings the match to your Inbox with the evidence side by side. Accept it, decline it or leave it for later. An accepted match can be undone.

An illustration of a proposal in the Inbox. Xero's contact Tarnwick University and HubSpot's company University of Tarnwick look like the same customer: their names are 84% alike and their website domains are identical, at 90% confidence. A person accepts the match, and the two records become one linked customer.

Agree the meaning. Reuse the understanding.

Which records describe the same customer? What counts as overdue? Your Twin connects identities, relationships and definitions, then checks the calculations against your data.

Sample workspace

A sample run in a sample workspace: a services firm tests its weekly aged-receivables workflow. Each step runs in turn on the canvas: it reads the HubSpot companies and the Xero invoices, matches each customer across both, ages each invoice, ranks the customers by balance and checks that the totals reconcile. It ends on the results, each customer's balance by age.

Define it once. Ask it anywhere.

Ask three people what is overdue and you may get three numbers. Your Twin agrees each definition with you once, then uses it for checked answers wherever your team asks.

An illustration of a definition proposed in the Inbox. From the amount due, due date and status of Xero invoice INV-0027, your Twin proposes what counts as an overdue invoice: money is still owed, the due date has passed, and the invoice is not voided or deleted. On this workspace's data that is 7 of 16 open invoices. A person accepts it. The same thing is then asked in Twin chat and in ChatGPT, in different words, and both answers give £9,223.08 and name the definition and version they used.

  1. 01Drafted from your data

    Your Twin reads the systems you connect and drafts each definition in plain terms: what it counts, and what it leaves out.

  2. 02Accepted by you

    Each definition comes to your Inbox. Your Twin uses it for checked answers only once an admin has accepted it.

  3. 03Named in checked answers

    A checked answer shows the definition and version it used. A change is a new version, back in your Inbox for review.

An answer you can check.

See who owes what, using the same definition of outstanding debt. Inspect the invoices, ageing calculation and sources behind the answer.

Sample workspace

A finished session in a sample workspace: a services firm asks for its aged receivables by customer. The answer ranks each customer's balance by age, gives the total overdue and the two accounts to chase first, states the basis of the calculation and lists the sources it was retrieved with.

Your Twin. Your infrastructure.

A dedicated server for your business on Core, Scale and Enterprise, with control over where it runs. Team runs on a shared deployment.

  • European Union

    Available today

  • United States

    Available today

  • United Kingdom

    In development

The region is where your server runs. Model processing can take place elsewhere, depending on the provider you use.

Dedicated server
On Core, Scale and Enterprise, your Twin runs on a server dedicated to your organisation.
Read-only connections
It reads the systems you connect without changing the original records.
Your model provider
Requests go to the AI provider configured for your organisation.
Audit trail
Checked answers show the definition, version and sources they used.

Cyber security certifications

Mercury Labs, the company behind MLX, holds both certifications through its legal entity, Mercury Digital Assets Limited. Scope: whole organisation.

Mercury Labs is a Crown Commercial Service supplier.

Legal & Security

Why keep AI in the UK

Your question never leaves the UK.

For many firms the hard question about AI isn’t what it can do. It’s where the data goes. A fully UK-hosted Twin keeps the whole path, from the question to the answer, inside the UK.

  1. 01Say yes to sensitive workClient files, contracts and personal data stay inside the line your policies draw, so AI can reach the work it was kept away from.
  2. 02No outside model providerPrompts and business context go to a private model on UK GPUs, not to a third-party AI service.
  3. 03One boundary to reviewServer, storage, model, logs and backups sit in one place, so your security review has one set of answers.
  4. 04The same checked answersSources, definitions and checks work as they do today, whatever model answers.

Runs on Project Venus, our private model: a draft model that predicts tokens ahead for speed, an adapter trained on real tasks, and no metering on token usage, subject to concurrency thresholds. Read the research

United KingdomIn development

ServerUK datacentre

StorageUK datacentre

Private modelUK GPUs

Logs and backupsIn the UK

Outside AI provider

Not on the route

Everything on the route, from the question to the answer, runs inside the UK.

Your choice of model

Or use the models you already know.

Your Twin can answer through Venus, our private model, or through OpenAI, Anthropic or Google. Whichever you choose, it works from the same records and definitions, and each checked answer shows its sources.

Requests go to the model configured for your organisation.

Sample workspace

Model

Runs privately in the UK or EU

A finished session in a sample workspace: a services firm asks for its aged receivables by customer. The answer ranks each customer's balance by age, gives the total overdue and the two accounts to chase first, states the basis of the calculation and lists the sources it was retrieved with.

Forward-deployed engineering

Our engineers work alongside your team.

Reserve engineering time to connect your systems, check a first workflow or extend your Twin. We agree the work with you.

  1. 01Work with our engineersWork directly with engineers on your systems, business questions and the results you need.
  2. 02Faster path to live useConnect the systems for a useful workflow and check the results with your team.
  3. 03Expand where it helpsAgree additional connections and workflow improvements as your needs change.

£1,200 a day. Larger or dedicated teams are agreed separately. Add engineering days

Sample workspace

The Finance channel's Feed in a sample workspace, over a fortnight with a Mercury Labs engineer. The engineer posts that Xero, HubSpot and Outlook are connected read-only and that nothing in those systems changes; that the Twin found three customers under two names and sent the matches to the Inbox to accept or decline; the firm's finance lead posts that overdue should start the day after the due date; and the engineer posts that aged receivables agrees with the customers checked by hand and is ready to switch on.

We connect the systems. You help define the result.

Start with one important workflow. In two focused weeks, we connect its systems and check the results with your team.

  1. Days 1–5

    Connect priority systems

    We agree the question, connect the systems it needs and start with read-only access.

  2. Days 6–10

    Build and check your Twin

    Your Twin connects the records, defines the calculations and tests them against your data. Work that fails the checks is left out.

  3. End of week 2

    Review the Twin, then switch it on

    Check the result against real business examples with your team. The release stays off until you switch it on.

Get started today on Team, from £75 a user a month on a shared deployment. Core from £2,000 a month with a dedicated, managed deployment and AI usage from £250 a month. Optional engineering at £1,200 a day. See pricing

The questions we hear first.

  • Keep your existing systems. We agree a first workflow and connect the systems it needs, starting with read-only access.

    Mercury Labs engineers work with your team to connect the relevant records, agree business definitions and test the calculations against your data. You review the result before switching it on.

More questions, including data and cost

Your first workflow

Start with the question your team keeps chasing.

Show us a recurring report, an awkward handover or a decision that takes too long to prepare. We agree a first workflow with you, then connect its systems and check the results with your team in two focused weeks.