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Discuss your first workflow

Your Twin / Hotels

See everyproperty’sopen actions.

Your Twin connects SunSystems with trackers in Google Sheets, supplier documents in SharePoint and updates in Outlook, so every property’s open actions and owners reach the group review.

Bring a group operations reviewWhy a Twin?

For group operations directors, finance directors and regional general managers

The group Twin · Property, action, supplier and owner

Connect the systems you useKeep your original records in the systems you use
Accounting · payments
Xero
SunSystems
Stripe
GoCardless
Documents · files
Microsoft 365
SharePoint
Google Drive
Knowledge · CRM
Google Docs
Google Sheets
Notion
HubSpot
Email · calendar
Gmail
Calendar
Outlook
Chat · meetings
Slack
Teams
Granola
Engineering · data
GitHub
Linear
Postgres
MySQL
SQL Server
Other connections agreed for your first workflow

Mercury Labs has delivered for

  • HM Government logo
  • Department for Education logo
  • Department for Work and Pensions logo
  • IfATE logo
  • HVM Catapult logo
  • MTC logo
  • Harrison Parrott logo
  • PrimaryBid logo
  • Augmentive logo
  • Forestreet logo
  • LVF Creative Studio logo

Client work by Mercury Labs, the team behind your Twin.

Which actions are still open this week?

Ask across SunSystems, SharePoint and Outlook. See each open item beside its property, amount and owner.

Sample workspace

A replay of a session in a sample workspace: a hotel group asks which property actions due this week are still open, the Twin checks its property actions, the bills in SUN, the documents in SharePoint and Outlook, the answer streams in with each open item and owner, then the first action's record opens.

Every property’s actions in one review.

Group operations sees the open items at each property, with the evidence and owner beside them.

  1. 01

    Bring property actions together.

    Review each property’s open actions in one place.

  2. 02

    Find the paperwork gap.

    See which actions lack the agreed supporting records.

  3. 03

    Keep local ownership visible.

    Bring each recorded owner into the group review.

The records behind every answer.

Your team works from the same property actions the Twin answers from, each with its status, owner and next step.

Sample workspace

The Group operations channel in a sample workspace, switching through its saved views of the property actions: a table sorted by the Due column, a board grouped by status, a calendar by due, and the Property review dashboard, with what needs attention and the records by status, owner and date; then the channel's Overview, with what changed today. The replay above answers from these records.

How you start.

Core from £2,000 a month with a dedicated, managed deployment, AI usage from £250 a month and optional engineering at £1,200 a day. See pricing

  1. 01 · First conversation

    Choose the review.

    Choose the group operations review your team prepares today.

  2. 02 · Week 1

    Agree the sources.

    Agree which systems to connect and who can access the records.

  3. 03 · Week 2

    Check it with your team.

    Check the result against real examples. Expand where it helps your team.

A clear starting point.

  • Not yet. No hotel property management system is in the connector list today, so occupancy and RevPAR are outside this workflow. We check your systems with you before anything is in scope.

More questions

Your first workflow

Start with one group operations review.

We look at it with you first. Then we agree which systems to connect and who can see the records, and check the result with your team in two focused weeks.

Bring a group operations reviewPartner with Mercury Labs