Walk into the client review with the whole delivery picture.
Your project context lives across plans, meeting notes and the people doing the work. Bring approved context into a shared Twin to prepare a delivery brief your team can check, reuse and hand over.
For delivery leads, operations directors and consulting partners. Start with one recurring review.
01 · The preparation
The meeting is weekly. The context gathering is constant.
Before the client call, a delivery lead checks the project plan, searches meeting notes for the latest decision and asks who is chasing the dependency. As engagements grow or people change roles, that preparation gets repeated. The useful starting point is a brief that shows what changed, what needs attention and where the evidence lives.
02 · A representative workflow
Turn project context into a review the team can inspect.
Start with approved project milestones, decision records and action lists for one engagement. Prepare the review, open the source records and confirm the next steps with the delivery team.
The question
What changed since our last client review, which milestones have blockers, and who owns the next decision?
Workstream A · illustrative
A decision recorded
The discovery scope is agreed in the decision log. The delivery lead can follow the brief back to that record before the review.
Source: synthetic decision log · scope agreed
Workstream B · illustrative
A dependency still open
A client input is outstanding. The milestone remains blocked, with the project manager recorded as the follow-up owner.
Source: synthetic action list · input outstanding
03 · The useful outcome
Build a repeatable review. Keep the judgement with your team.
One review format
Use the same questions across delivery reviews, while keeping each client engagement within its agreed access boundary.
Blockers with an owner
See the recorded dependency, the decision needed and who owns the next step. Missing information stays a question for the team.
Context that survives a handover
Give the next delivery lead a route back to the decisions and records behind the current plan.
04 · What to verify
Check the brief against the work, before relying on it.
Choose a small engagement your delivery lead knows well. Compare the brief with the source plan and decision log. Include an unresolved dependency, an outdated note and an action with no owner; agree how each should appear rather than letting an incomplete record become a confident commitment.
A first demonstration can use synthetic records. Live client material, additional sources and wider access require an agreed scope and permissions review. Any measured improvement or customer case study needs its own evidence.
05 · Start with one workflow
Prove one delivery review, then reuse the method.
- Choose the review.
Pick one engagement and the questions your delivery lead prepares every week.
- Agree the evidence.
Define the source records, access boundaries and a useful review format.
- Test it with the team.
Check the brief and its gaps before expanding to another project or client.
A clear scope, with three parts to the price.
Twin subscriptions start from £1,000 per month. Add forward-deployed engineering at £1,200 per day where needed, and optional AI credit packages for model usage. Confirm sources and delivery effort before starting.
View pricing →06 · Your questions
Clear boundaries before you start.
Does this replace our project-management tools?
Start with the systems your teams already use. We confirm which sources can be connected, what context is needed and any engineering required before agreeing the activation.
Can we work across multiple clients?
Define the client and project boundaries first. Source permissions, access and any portfolio view must be scoped and validated before live use. Reusing a review format does not imply sharing client data.
Will it make commitments to our clients?
The proposed workflow prepares a review for your delivery lead. People check the evidence and approve client communications, scope changes and delivery commitments.
Can we deliver MLX as part of our consulting services?
Yes, you can discuss a partnership with Mercury Labs. Delivery responsibilities, support and commercial terms need their own agreement; they are separate from using MLX in your consultancy.
Your first workflow
Bring the review your team prepares every week.
Show us the steps behind one client-project review. We will discuss what a useful first workflow should produce, what it needs to read and how your team will test it.
Using MLX for your own delivery operations and offering it to clients are separate conversations.