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Discuss your first workflow

Your Twin / Fintech

Clear what’sblocking eachgo-live.

Which go-lives are blocked, and by what? Your Twin connects customers in HubSpot with tasks in Linear, checklists in Google Drive and conversations in Slack, each blocker beside its owner.

Bring a customer implementationWhy a Twin?

For COOs, heads of implementation and onboarding, and customer operations directors

The fintech Twin · Customer, go-live, dependency and owner

Connect the systems you useKeep your original records in the systems you use
Accounting · payments
Xero
SunSystems
Stripe
GoCardless
Documents · files
Microsoft 365
SharePoint
Google Drive
Knowledge · CRM
Google Docs
Google Sheets
Notion
HubSpot
Email · calendar
Gmail
Calendar
Outlook
Chat · meetings
Slack
Teams
Granola
Engineering · data
GitHub
Linear
Postgres
MySQL
SQL Server
Other connections agreed for your first workflow

Mercury Labs has delivered for

  • HM Government logo
  • Department for Education logo
  • Department for Work and Pensions logo
  • IfATE logo
  • HVM Catapult logo
  • MTC logo
  • Harrison Parrott logo
  • PrimaryBid logo
  • Augmentive logo
  • Forestreet logo
  • LVF Creative Studio logo

Client work by Mercury Labs, the team behind your Twin.

Which go-lives are blocked? And by what?

Ask across HubSpot, Linear, Google Drive and Slack. See each open dependency beside the go-live date and its recorded owner.

Sample workspace

A replay of a session in a sample workspace: a payments company asks which customer starts still have open dependencies, the Twin checks its customer starts, HubSpot, Linear, Google Drive and Slack, the answer streams in with each dependency and owner, then the first customer's record opens.

Every go-live, with its blockers in view.

Operations sees each go-live beside its open dependencies, its evidence and its owner.

  1. 01

    Find the blocked go-live.

    Bring open dependencies beside the go-live date.

  2. 02

    Locate the missing evidence.

    See what the connected checklist still needs.

  3. 03

    Make the handover clear.

    Keep the recorded owner and follow-up beside the work.

The records behind every answer.

Your team works from the same customer starts the Twin answers from, each with its status, owner and next step.

Sample workspace

The Implementations channel in a sample workspace, switching through its saved views of the customer starts: a table sorted by the Target start column, a board grouped by status, a calendar by target start, and the Go-live review dashboard, with what needs attention and the records by status, owner and date; then the channel's Overview, with what changed today. The replay above answers from these records.

How you start.

Core from £2,000 a month with a dedicated, managed deployment, AI usage from £250 a month and optional engineering at £1,200 a day. See pricing

  1. 01 · First conversation

    Choose the review.

    Choose an implementation review your team prepares today.

  2. 02 · Week 1

    Agree the sources.

    Agree which systems to connect and who can access the records.

  3. 03 · Week 2

    Check it with your team.

    Check the result against real examples. Expand where it helps your team.

A clear starting point.

  • No. This workflow prepares an implementation review. It doesn’t establish customer clearance or replace your compliance team.

More questions

Your first workflow

Start with one go-live that keeps slipping.

We look at it with you first. Then we agree which systems to connect and who can see the records, and check the result with your team in two focused weeks.

Bring a customer implementationPartner with Mercury Labs