A practical starting point. Room to grow.
Start with the plan your team needs. Add AI usage and optional engineering support. We agree the connections, setup and ongoing support with you.
What a dedicated server adds.
A dedicated server reaches the systems behind your firewall. Team connects your cloud apps.
On every plan
- Answers from the checked Twin, with sources and limits
- Twin data refresh · Daily scheduled refresh
- Historical source import · Up to 12 months per source
- Business definitions with review and version history
- Third-party AI and developer access · Configured access to your Twin
- Use your Twin from ChatGPT, Claude, Gemini, Microsoft 365 Copilot and Teams
- AI usage and provider costs, where available
- Optional engineering support
With a dedicated server
- A dedicated server for your organisation · EU or US region
- Single sign-on and tailored access rules
- Database plugins
- Fixed outbound address for ERP and on-premise systems
- Private network access
- Custom model routes · Enterprise only
- Browser and terminal capabilities · Opt-in
- Product support · Dedicated support channel, from Scale
Team size
What each way costs at your size
- Team8 users at £75, usage included
- £600
- CoreUp to 10 users, dedicated server
- from £3,000
Team is £2,400 a month less than Core’s starting price.
Plan prices each month. Team includes usage for typical work; a dedicated plan adds AI credit packs. On Team, an organisation API key counts as a user.
Usage
Usage is included
Every user adds to one allowance the whole team shares, so nobody counts credits. Drag the meter to see a month fill up.
38% of this month’s allowance is left. Your admin is told at 80% and again at 100%.
When the allowance runs out
New AI work pauses until the next monthly allowance. Your admin can choose to buy a £250 top-up in Billing to resume sooner. Every top-up requires checkout; there are no automatic charges.
For 8 users, one £250 top-up adds 125% of a month’s allowance.
Optional support
Add engineering support
Reserve engineering time to connect your systems, check a first workflow or extend your Twin. We agree the work with you.
No engineering days
Calculated at £1,200 per day. Larger or dedicated teams are agreed separately.
How our engineers help
Work with our engineers
Work directly with engineers on your systems, business questions and the results you need.
Faster path to live use
Connect the systems for a useful workflow and check the results with your team.
Expand where it helps
Agree additional connections and workflow improvements as your needs change.
Team connects your cloud apps. Databases and on-premise systems need a dedicated server.
Compare the plans.
| Team£75 / user / month | CoreFrom £3,000 / month | ScaleFrom £5,000 / month | EnterpriseFrom £15,000 / month | |
|---|---|---|---|---|
| Twin foundation | ||||
| A dedicated server for your organisation | Not included.Shared deployment | EU or US region | EU or US region | EU or US, tailored environment |
| Answers from the checked Twin, with sources and limits | Included | Included | Included | Included |
| Single sign-on and tailored access rules | Not included | Included | Included | Tailored controls |
| Business information | ||||
| Approved source connectors, starting read-only | Cloud app connectors only | Initial source set | More connected systems | Agreed system coverage |
| Twin data refresh | Daily scheduled refresh | Daily scheduled refresh | Higher-frequency refresh | Refresh agreed for each source |
| Historical source import | Up to 12 months per source | Up to 12 months per source | Extended history | History agreed for each source |
| Business definitions with review and version history | Included | Included | Shared across teams | Tailored controls |
| Connectivity | ||||
| Database plugins | Not included | Included | Included | Included |
| Fixed outbound address for ERP and on-premise systems | Not included | Included | Included | Included |
| Private network access | Not included | Included | Included | Included |
| Adoption | ||||
| Team access | £75 per user | Up to 10 users | Unlimited users | Unlimited users |
| Extra users beyond the included 10 | Per user from the first | £75 per extra user | Unlimited users | Unlimited users |
| Configured models for approved workflows | Usage allowance included, top-ups available | Credit packs | Credit packs | Custom model routes |
| Custom model routes | Not included | Not included | Not included | Included |
| Browser and terminal capabilities | Not included | Opt-in | Opt-in | Opt-in |
| Third-party AI and developer access | Configured access to your Twin; an organisation API key counts as a user | Configured access to your Twin | Configured access to your Twin | Configured access to your Twin |
| Use your Twin from ChatGPT, Claude, Gemini, Microsoft 365 Copilot and Teams | Included | Included | Included | Included |
| Operations | ||||
| AI usage and provider costs, where available | Included | Included | Included | Tailored reporting |
| Product support | Self-serve, standard | Standard | Dedicated support channel | Dedicated channel and named service lead |
| Delivery | ||||
| Optional engineering support | Optional | Optional | Optional | Agreed for your programme |
Twin foundation
A dedicated server for your organisation
- Team
- Not included.Shared deployment
- Core
- EU or US region
- Scale
- EU or US region
- Enterprise
- EU or US, tailored environment
Answers from the checked Twin, with sources and limits
- Team
- Included
- Core
- Included
- Scale
- Included
- Enterprise
- Included
Single sign-on and tailored access rules
- Team
- Not included
- Core
- Included
- Scale
- Included
- Enterprise
- Tailored controls
Business information
Approved source connectors, starting read-only
- Team
- Cloud app connectors only
- Core
- Initial source set
- Scale
- More connected systems
- Enterprise
- Agreed system coverage
Twin data refresh
- Team
- Daily scheduled refresh
- Core
- Daily scheduled refresh
- Scale
- Higher-frequency refresh
- Enterprise
- Refresh agreed for each source
Historical source import
- Team
- Up to 12 months per source
- Core
- Up to 12 months per source
- Scale
- Extended history
- Enterprise
- History agreed for each source
Business definitions with review and version history
- Team
- Included
- Core
- Included
- Scale
- Shared across teams
- Enterprise
- Tailored controls
Connectivity
Database plugins
- Team
- Not included
- Core
- Included
- Scale
- Included
- Enterprise
- Included
Fixed outbound address for ERP and on-premise systems
- Team
- Not included
- Core
- Included
- Scale
- Included
- Enterprise
- Included
Private network access
- Team
- Not included
- Core
- Included
- Scale
- Included
- Enterprise
- Included
Adoption
Team access
- Team
- £75 per user
- Core
- Up to 10 users
- Scale
- Unlimited users
- Enterprise
- Unlimited users
Extra users beyond the included 10
- Team
- Per user from the first
- Core
- £75 per extra user
- Scale
- Unlimited users
- Enterprise
- Unlimited users
Configured models for approved workflows
- Team
- Usage allowance included, top-ups available
- Core
- Credit packs
- Scale
- Credit packs
- Enterprise
- Custom model routes
Custom model routes
- Team
- Not included
- Core
- Not included
- Scale
- Not included
- Enterprise
- Included
Browser and terminal capabilities
- Team
- Not included
- Core
- Opt-in
- Scale
- Opt-in
- Enterprise
- Opt-in
Third-party AI and developer access
- Team
- Configured access to your Twin; an organisation API key counts as a user
- Core
- Configured access to your Twin
- Scale
- Configured access to your Twin
- Enterprise
- Configured access to your Twin
Use your Twin from ChatGPT, Claude, Gemini, Microsoft 365 Copilot and Teams
- Team
- Included
- Core
- Included
- Scale
- Included
- Enterprise
- Included
Operations
AI usage and provider costs, where available
- Team
- Included
- Core
- Included
- Scale
- Included
- Enterprise
- Tailored reporting
Product support
- Team
- Self-serve, standard
- Core
- Standard
- Scale
- Dedicated support channel
- Enterprise
- Dedicated channel and named service lead
Delivery
Optional engineering support
- Team
- Optional
- Core
- Optional
- Scale
- Optional
- Enterprise
- Agreed for your programme
Clear boundaries before you buy.
Two ways to buy
Team is £75 per user each month, on a shared deployment. On a dedicated server, Core starts at £3,000 per month, Scale at £5,000 and Enterprise at £15,000; their final scope reflects the teams, systems and governance the deployment must support.
Add-ons stay adjustable
Credit packs and engineering capacity can change with adoption. Model rates, new source systems, unusual deployment requirements and external services are confirmed before work starts.